Warranty Policy

Product Warranty

• Any product or equipment supplied as part of a job carries the warranty offered by its manufacturer.
• Product warranty terms vary by manufacturer and model. Refer to the product documentation for details.
• Note: the workmanship warranty (provided by Fixlr) is separate from the product warranty (provided by the manufacturer).

Workmanship Warranty

Work carried out by service professionals through Fixlr is covered by a 14-day workmanship warranty.

Jobs paid electronically through Fixlr are covered by a 14-day workmanship warranty.

This covers faults arising from how the work was carried out, such as:

• Incorrect fitting, alignment or assembly
• Wiring, connection or configuration faults introduced during the work
• Damage to the property caused while the work was being carried out

How to Claim

To file a warranty claim, please contact us: [email protected]

Please have your booking reference number ready.

Exclusions

• Physical damage caused by misuse or unauthorized modifications
• Normal wear and tear
• Damage from power surges or water exposure
• Modifications made by unauthorized personnel